We're Here to Support You

The Solstice Bitrevo customer care team addresses inquiries about account management, deposits, withdrawals, and the utilisation of charts and AI-driven tools. Support is offered around the clock — without personalised investment recommendations or any assurances of profit.

Before contacting us, please have your account email ready along with details about your issue (such as registration, payments, or technical problems) and any relevant screenshots. This information helps us address your concerns swiftly and reduces the need for follow-up questions.

We give priority to requests involving active transactions or pending withdrawal processes whenever possible. For your security, we will never ask for your full password or 2FA codes via unsolicited emails.

If you haven't created an account yet, you can sign up quickly on the registration page and then reach out with any questions afterwards. Also, take a moment to check our FAQ for information on fees, security protocols, and market options.

Email Support

For assistance with your account, verification, deposits, or withdrawals, please email us at the address below. Include a descriptive subject line such as “Pending Withdrawal,” “Help with 2FA,” or “Fee Clarification.”

[email protected]

Expected Reply Times

Most requests receive an initial response within a few hours. During busy times or payment verifications, reply times may be extended; you will be kept informed as progress occurs.

Begin Your Journey

Create your account in just a few minutes — no phone call needed. After registration, our support team is ready to guide you through the platform and assist with risk settings.

Frequently Addressed Support Subjects

Account Registration and Email Confirmation
Deposits, Payment Methods, and Fee Information
Withdrawals: Timeline, Status Tracking, and Required Documents
Security Measures: Two-Factor Authentication, Active Sessions, and Device Access
Using Charts, Alerts, and Automation Tools

Customer Support Availability

Our support services are accessible 24/7 through the contact methods listed on this page. For non-urgent queries sent outside peak times, expect a response within one working day.

View Full FAQ

Please keep in mind: Trading involves the possibility of financial loss. Our support team explains how Solstice Bitrevo functions but does not offer tailored investment advice.