Support Center
Frequently Asked Questions
Before you sign up or fund your account on Solstice Bitrevo, please review these detailed answers covering account setup, security protocols, fee clarity, automation options, withdrawal steps, and market availability. Keep in mind that trading involves risks and outcomes are not guaranteed.
Sign up by providing your personal information, verify your email, and fund your account with at least ₹22,000. This unlocks real-time charts, risk management features, AI-powered signals, and a guided onboarding. Always check the fees displayed before placing trades and only invest amounts you're comfortable risking.
We use SSL encryption, two-factor authentication, and trusted payment methods to safeguard your data. Your account details are handled under stringent security protocols. While we protect your information and access, market fluctuations can impact asset values, which may reduce your invested capital.
Fees for deposits, withdrawals, and trading are clearly presented before you approve any transaction. No extra charges are added later. Please review the complete fee breakdown, including processing times, to fully understand the costs involved.
Yes, you can set up AI-based trading bots aligned with your risk appetite or choose manual trading. You maintain full control over trade settings, limits, and stop-loss orders. Automation helps execute trades faster but does not guarantee profits or prevent losses. You can switch between manual and automated modes anytime.
Request withdrawals from your account dashboard. Processing usually takes 1 to 3 business days depending on your selected payment method, such as card, bank transfer, or e-wallet. All fees and estimated times are shown before confirmation. Keep your transaction records and contact support if delays occur beyond the expected timeframe.
No previous trading experience is necessary. Solstice Bitrevo provides step-by-step onboarding, educational materials, and tools to help you learn at your own pace. Experienced traders will appreciate our advanced charting and risk management options. Regardless of your level, proceed cautiously, understand terms, and use our 24/7 support for assistance.
Monitor cryptocurrencies, forex, stocks, and commodities within a single platform featuring live updates and analytics. Choose manual or automated trading to match your style. Availability of instruments may vary; please check the current list after logging in.
Our customer support is accessible 24/7 for help with accounts, deposits, withdrawals, or platform features. Find contact info on the Support page or submit a ticket from your dashboard after registration. We prioritise urgent issues related to active trades when possible.
Got additional queries about registration, fees, or platform security?
Contact Our Support Team